How MaxContact makes customer engagement easier
Al the features you need for smarter customer engagement
How MaxContact can help you get ahead in your sector
Achieve goals and targets, whatever your team’s priorities
Insights from 100 BPO Leaders on the Biggest Challenges and Boldest Opportunities Ahead in 2025
How MaxContact can help you get ahead in your sector
A community for leaders to connect and share knowledge to achieve contact centre excellence.
Insights from over 1,000 recent customer experiences revealing what truly matters in contact centre interactions.
Secure Payments Brochure
Make paying hassle-free for your customers with MaxContact’s PCI-compliant payment solution. Give your teams the ability to take payments over the phone – and automatically as part of your IVR – both compliantly and securely.
Take payments automatically 24/7
Give your customers the freedom to self-serve and make round the clock payments via your IVR
Card details never stored or recorded
We don’t store credit card data in your contact centre system and automatically stop call recording during the payment process. That means your customers’ data is securely processed with PCI-level 1 payment providers. It all comes as standard, with MaxContact.
Payments collected using DTMF masking
Your customers use their keypads to make payments, with their payment details masked using Dual-tone-multi-frequency (DTMF) tones.
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