How MaxContact makes customer engagement easier
Al the features you need for smarter customer engagement
How MaxContact can help you get ahead in your sector
Achieve goals and targets, whatever your team’s priorities
Insights from 100 BPO Leaders on the Biggest Challenges and Boldest Opportunities Ahead in 2025
How MaxContact can help you get ahead in your sector
A community for leaders to connect and share knowledge to achieve contact centre excellence.
Insights from over 1,000 recent customer experiences revealing what truly matters in contact centre interactions.
Security and Compliance Brochure
Here’s how we help protect you:
Trusted by regulators
With multi-layered security architecture, MaxContact is a trusted supplier to industries regulated by Ofcom, FCA, PCI-DSS and GDPR. We have high availability, complete anonymisation and pseudonymisation functionality with full disaster recovery and 99.99% uptime guaranteed.
We don’t use any shared services for the security core of your infrastructure. Your network is fully isolated from others, and you’re provided with your own network, app services, key vaults and recording storage. Your MaxContact platform can be delivered over the internet or as an extension to your network. This on-net option means no data is sent over any public internet connections, instead using Microsoft ExpressRoute or VPN solutions
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