Industries

How MaxContact can help you get ahead in your sector

- BPO

- Public Sector

- Tech & Telecoms

- Financial Services

- Utilities

Use Cases

Achieve goals and targets, whatever your team’s priorities

- Sales

- Debt Resolution

- Customer Service

- Employee Experience

BPO Industry Pulse Report

Insights from 100 BPO Leaders on the Biggest Challenges and Boldest Opportunities Ahead in 2025

Join the Community

A community for leaders to connect and share knowledge to achieve contact centre excellence.

Consumer Insights Report

Insights from over 1,000 recent customer experiences revealing what truly matters in contact centre interactions.

A guide to security in your hybrid-working contact centre

Contact centres are a target for cyberattacks due to the sheer weight of customer data stored in servers. According to research, 73% of organisations have experienced a jump of 25% or more in cyber threats and alerts since the pandemic began.

In our ebook, ‘Securing your hybrid-working contact centre’ we discuss:

  • How Covid-19 impacted data security
  • Securing your contact centre data
  • The questions you need to ask every cloud contact centre provider
  • MaxContact – security you can trust