How MaxContact makes customer engagement easier
Al the features you need for smarter customer engagement
How MaxContact can help you get ahead in your sector
Achieve goals and targets, whatever your team’s priorities
Find out how MaxContact helps businesses like yours.
We keep you in control across your whole contact centre ecosystem.
Read our story so far and how we do things differently.
How MaxContact can help you get ahead in your sector
A community for leaders to connect and share knowledge to achieve contact centre excellence.
Benchmark your contact centre performance against key KPIs, based on data from 500 contact centre leaders.
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A guide to security in your hybrid-working contact centre
Contact centres are a target for cyberattacks due to the sheer weight of customer data stored in servers. According to research, 73% of organisations have experienced a jump of 25% or more in cyber threats and alerts since the pandemic began.
In our ebook, ‘Securing your hybrid-working contact centre’ we discuss:
- How Covid-19 impacted data security
- Securing your contact centre data
- The questions you need to ask every cloud contact centre provider
- MaxContact – security you can trust
