How MaxContact makes customer engagement easier
Al the features you need for smarter customer engagement
- AI Conversation Intelligence
How MaxContact can help you get ahead in your sector
Achieve goals and targets, whatever your team’s priorities
Insights from 100 BPO Leaders on the Biggest Challenges and Boldest Opportunities Ahead in 2025
How MaxContact can help you get ahead in your sector
A community for leaders to connect and share knowledge to achieve contact centre excellence.
Insights from over 1,000 recent customer experiences revealing what truly matters in contact centre interactions.
Sales Focused Contact Centre Software
Deliver results by reaching the right people first time and having an outbound platform for better contact engagement
Connect to more customers
Integrate with your CRM and existing systems
Boost contact and conversion rates
Dedicated Account Managers and implementation support to onboard quickly and easily
Engagement software that makes selling straightforward
Powerful tools for contacting customers, winning business and exceeding customer expectations.
Learn, refine, improve – and increase conversions.
Save time with automated outbound dialling.
Manage all customer communications from a single platform.
Meet Marston Holdings:
Driving smarter contact at scale
Marston Holdings keeps the UK moving—delivering end-to-end transport services for 280+ local authorities and government departments.
This case study dives into their BPO division, where the contact centre handles nearly 900,000 inbound queries a year for local parking and highways teams. Big volume, high stakes—and a smarter way to manage it all.
Core solutions
Omnichannel software
From voice to web chat, handle sales enquiries more efficiently. Pre-configured scripts and tightly honed messaging let you respond quickly to customers needs, whatever the channel.
Automated dialling software
Reach more customers with less effort. Let automated dialling do the hard work and give your team more time to talk.
Outbound and inbound campaign management
Your teams do a little bit of everything? No problem. Prioritise inbound calls and interactions, but switch to outbound in an instant.
Why you should work with us
Simple to get started
Whether it’s licensing, pricing or set-up, we’ll make it easy.
Built for you
We don’t do one size fits all, which is why we work with you to design a solution that fits your needs.
Supported
100% UK-based support team. 97% customer satisfaction rating. Feel supported at every step.
Features that deliver
To see how MaxContact’s engagement platform can help your business, request your customised demo.