How MaxContact makes customer engagement easier
Al the features you need for smarter customer engagement
- AI Conversation Intelligence
How MaxContact can help you get ahead in your sector
Achieve goals and targets, whatever your team’s priorities
Insights from 100 BPO Leaders on the Biggest Challenges and Boldest Opportunities Ahead in 2025
How MaxContact can help you get ahead in your sector
A community for leaders to connect and share knowledge to achieve contact centre excellence.
Insights from over 1,000 recent customer experiences revealing what truly matters in contact centre interactions.
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Understand ‘the why’.
Make better business decisions, and understand ‘the why’ behind 100% of your contact centre conversations.
Made for contact centre managers, our AI analytics is simple to set up, easy to understand and provides sophisticated insights at the click of a button.
✓ AI Sentiment Analysis
✓ Ai Topic Analysis
✓ 100% Call Coverage
✓ Advanced Transcription
✓ Intuitive Dashboards