Omnichannel

All your communication channels in one place

Outbound

Reach more people and Improve efficiency of outbound communication teams

Inbound

Serve customers faster and more efficiently

Analytics and Optimisation

Make better decisions and optimise your workforce

Features

Industries

BPO Industries

A platform tailored to you, to help you win and retain business

Communications

Make omnichannel easy for your teams

Financial Services

Secure communications and payment solutions

Utilities

Drive efficiency with automation and omnichannel

Retail

Deliver outstanding customer service with ease

Use Cases

Debt Resolution

Reach the right people at the right time

Customer Service

All customer queries in one platform

Sales

Reach more people and make selling straightforward

Customer Experience

Re-energise your CX strategy

Support

The tools to deliver the best experience

Employee Experience

Increase staff happiness and productivity

Getting started

With a team of experts behind you, everything is easy

UCaaS

Flexible UCaaS solutions for your entire business

Integrations

Bring your software stack together

Work from anywhere

Full functionality, security and visibility built in

Business Continuity

Keep the show on the road

Security & Compliance

Security you can trust

On-demand demo

On demand video

We've summarised MaxContact's powerful features and functionality into 3-minutes viewing

Blog & Insights

We’re making smart conversations happen

Webinars & Events

Check for upcoming events or watch sessions on demand

Brochures & Research

Read the latest resources and industry insights

Customer Stories

What clients say about working with MaxContact

On-demand Demo

How MaxContact can help your business

About Us

Us, our team and how we do things differently

Featured

Thank you

Offering you solutions that make all the difference

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Until then, why not check out some of our case studies and see how we have transformed business worldwide.

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2 Aug, 2022

MaxContact’s quarterly update – Q2

In this blog we take a look back at what was another memorable quarter at MaxContact. Read on to find out about our sponsored Snowdon hike, which business awards we’ve been shortlisted for, our social activities and much more in 2022’s second quarter. What’s new at MaxContact? Snowdon Hike In May, some of the MaxContact…

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21 Jul, 2022

How effective onboarding helps staff retention in your contact centre

Like many areas of our economy, contact centres are suffering from something of a recruitment crisis. A recent report from The Open University and Institute of Directors found that 63% of decision makers agree their organisation has found recruiting difficult. In addition, one study of 20,000 global employers found that nearly 70% of companies were…

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21 Jul, 2022

MaxContact shortlisted for the 2022 SaaS Awards

International Software Awards Program Announces Initial Shortlist  MaxContact has been shortlisted in the 2022 SaaS Awards program in the category Highest Customer Satisfaction with a SaaS Product. Now in its seventh year of celebrating software innovation, the Software Awards program accepts entries worldwide, including the US, Canada, Australasia, EMEA and UK.   Categories for 2022 include…

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