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2 Aug, 2022
MaxContact’s quarterly update – Q2
In this blog we take a look back at what was another memorable quarter at MaxContact. Read on to find out about our sponsored Snowdon hike, which business awards we’ve been shortlisted for, our social activities and much more in 2022’s second quarter. What’s new at MaxContact? Snowdon Hike In May, some of the MaxContact…
21 Jul, 2022
How effective onboarding helps staff retention in your contact centre
Like many areas of our economy, contact centres are suffering from something of a recruitment crisis. A recent report from The Open University and Institute of Directors found that 63% of decision makers agree their organisation has found recruiting difficult. In addition, one study of 20,000 global employers found that nearly 70% of companies were…
21 Jul, 2022
MaxContact shortlisted for the 2022 SaaS Awards
International Software Awards Program Announces Initial Shortlist MaxContact has been shortlisted in the 2022 SaaS Awards program in the category Highest Customer Satisfaction with a SaaS Product. Now in its seventh year of celebrating software innovation, the Software Awards program accepts entries worldwide, including the US, Canada, Australasia, EMEA and UK. Categories for 2022 include…
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