When We Say We Can, We Can
Though we are confident we can meet your requirements, we are not afraid of saying no, don’t be shocked, we build our relationships on trust and delivering what we say we will, and exceed expectations.
We solve problems, provide solutions, and always give honest answers, this is why we change out over 60 competitors systems every year. It’s also why we are frequently recommended by our clients to other people, which is the best feedback we can receive as a business.
Contact Centre Custom Solution Experts
We Never Settle
MaxContact has been built from the ground up with the latest technologies to be truly hosted. Deliver your contact centre anywhere in the world and partner with a hosted specialist. Whether you require Multi-site operations, home workers or simply the comfort of resilience, we are experts in the field.
Team of Experts
Some of the largest contact centres trust us with their business, not just for providing the contact centre solutions but working with their Developers, IT and Campaign Managers, to help them get the most out of the solution. From large multi-site systems, to Custom Integration, Payment IVR’s, complex campaign requirements, international sites we have the staff that can help you whatever your business needs.
There is so much to Love
Managed Infrastructure
We manage the infrastructure with 24/7 monitoring and advance alerting we never miss a beat
It's Our Product
We are not a reseller or a 3rd party, we own the code and have a dedicated UK development team
New Features
Powerful, customisable scripting with decision tree logic, guiding users through your end to end processes
Dedicated Account Manager
With a dedicated contact we go above and beyond to make sure you get the help you require and expect
Free Trainning
Never miss important information again, with customisable alerts receive advanced notifications so you can proactively react
Security
Security is at the core of everything we do, with data encrypted in transit, MS AZURE data centres and regular penetration testing
Compliance
We live in an age of compliance, with OFCOM and ICO joint task force and the arrival of GDPR in 2018, it has never been more important to partner with a trusted supplier. We take compliance very seriously, with a dedicated information security officer, 3rd party penetration tests, Microsoft GDPR compliant hosting and stringent internal technical security policies. You can be sure we take compliance as serious as you do.
