How to Remain Compliant in B2C Sales

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Are you tired of navigating the complex maze of compliance regulations while trying to grow your contact center's outbound sales?

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Look no further! MaxContact's webinar, "How to Remain Compliant whilst Driving B2C Outbound Sales," is here to help you strike the perfect balance between compliance and revenue growth.

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In this must-see session, our experts will reveal how MaxContact's cutting-edge platforms can help you meet the stringent requirements of OfCom, GDPR, FCA, and ICO, all while supercharging your sales performance. You'll learn how to:

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1. Set up your campaigns compliantly using MaxContact's intuitive platform

2. Equip your team with the tools and training to adhere to FCA compliance standards

3. Ensure the security and privacy of your customer data, maintaining GDPR compliance

4. Identify and manage vulnerable customers, providing excellent service while staying compliant

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Don't miss this opportunity to gain valuable insights from real-world examples and best practices shared by our experts. You'll leave the webinar armed with the knowledge and tools to operate confidently in today's regulatory landscape, all while driving your contact center's growth to new heights.

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00:05:50 OfCom rules on dropped calls

00:07:20 CLI - call line identification regulations

00:10:10 What OfCom says about harrassment

00:12:15 A demo of MaxContact's OfCom compliant features

00:29:57 FCA Regulations for contact centres

00:31:30 OfCom rules for handling compliants

00:32:30 A demo of MaxContact's platform for FCA compliance features

00:38:30 GDPR regulations for contact centres

00:40:38 A demo of MaxContact's GDPR compliant features

00:47:00 What OfCom and the FCA say about vulnerability

00:48:30 A demo of MaxContact's features to support vulnerable customers

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Ready to Transform Your Contact Centre?

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Book a personalised demo to see how our solutions can help your team drive growth and improve operational efficiencies.

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Book Your Demo →

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