How MaxContact makes customer engagement easier
Al the features you need for smarter customer engagement
How MaxContact can help you get ahead in your sector
Achieve goals and targets, whatever your team’s priorities
Insights from 100 BPO Leaders on the Biggest Challenges and Boldest Opportunities Ahead in 2025
How MaxContact can help you get ahead in your sector
A community for leaders to connect and share knowledge to achieve contact centre excellence.
Insights from over 1,000 recent customer experiences revealing what truly matters in contact centre interactions.
2024 UK Contact Centre Agent and Team Performance Benchmarking Insights
Discover data-driven insights to elevate your contact centre’s performance with our “2024 UK Contact Centre Agent and Team Performance Benchmarking Insights” infographic.
What You’ll Walk Away With:
- ▪️ Key performance metrics and priorities driving contact centre leaders
- ▪️ Industry benchmarks for agent turnover rates
- ▪️ Exclusive insights from a survey of 500 UK contact centre leaders
- ▪️ Data to optimise your team’s performance and stay ahead of the competition
Fill out the form for instant access to this invaluable resource and start benchmarking your team’s success today!
Looking for more insights?
Check out our customer service benchmark resource and learn how to keep up with changing demand.