Industries

How MaxContact can help you get ahead in your sector

- BPO

- Public Sector

- Tech & Telecoms

- Financial Services

- Utilities

Use Cases

Achieve goals and targets, whatever your team’s priorities

- Sales

- Debt Resolution

- Customer Service

- Employee Experience

BPO Industry Pulse Report

Insights from 100 BPO Leaders on the Biggest Challenges and Boldest Opportunities Ahead in 2025

Join the Community

A community for leaders to connect and share knowledge to achieve contact centre excellence.

Consumer Insights Report

Insights from over 1,000 recent customer experiences revealing what truly matters in contact centre interactions.

2024 UK Contact Centre Sales Performance Benchmarking Insights

 

Did you know that the mean average revenue per UK sales call is £197.60, with 24.55% of teams generating between £30-£59 per call? Boost your contact centre sales performance with our infographic, packed with industry benchmarks and insights from a survey of 167 UK sales contact centre leaders.

What You’ll Walk Away With:

  • ▪️ Key sales performance metrics
  • ▪️ First-call close rates and average revenue per call
  • ▪️ Benchmarks to assess your team’s performance and set realistic targets
  • ▪️ Insights to optimise your sales processes and drive revenue growth

 

Fill out the form to download your infographic now and start your journey towards sales excellence in the competitive world of contact centre sales!


Want to know more?

See how MaxContact can support your sales team today.