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Achieve goals and targets, whatever your team’s priorities
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We keep you in control across your whole contact centre ecosystem.
Find out how MaxContact helps businesses like yours.
Find out about our platform and how it benefits our clients
How MaxContact can help you get ahead in your sector
A community for leaders to connect and share knowledge to achieve contact centre excellence.
Benchmark your contact centre performance against key KPIs, based on data from 500 contact centre leaders.
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2024 UK Debt Collection Contact Centre Performance Benchmarking Insights
Did you know that the average percentage of debt collected in contact centres is 32%, with 49% of teams collecting between 20-39% of debt? Elevate your debt collection team’s performance with our insightful infographic, packed with industry benchmarks and key performance indicators.
What You’ll Walk Away With:
- ▪️ Essential data on key performance indicators in debt collection
- ▪️ Average percentage of debt collected in contact centres
- ▪️ Insights from a survey of 100 UK debt collection professionals
- ▪️ Strategies to optimise your collection processes and enhance team performance
Fill out the form to download your infographic now and start benchmarking your team’s success against industry standards!
Looking for more insights?
Check out our sales performance benchmarking resource and learn how to keep your team ahead of the curve.
Want to know more?
See how MaxContact can support your debt collection contact centre today.