Spokn AI

AI Speech Analytics to understand the 'why' behind every call

Use Cases

Achieve goals and targets, whatever your team’s priorities

- Debt Resolution

- Customer Service

- Sales

- Customer Experience

- Support

- Employee Experience

On-demand Demo

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About

We keep you in control across your whole contact centre ecosystem.

- Getting started

- Integrations

- Business Continuity

- Work from anywhere

- Security & Compliance

On-Demand Demo

Find out how MaxContact helps businesses like yours.

About Us

Read our story so far and how we do things differently.

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A community for leaders to connect and share knowledge to achieve contact centre excellence.

Benchmark Report

Benchmark your contact centre performance against key KPIs, based on data from 500 contact centre leaders.

2024 UK Contact Centre Sales Performance Benchmarking Insights

 

Did you know that the mean average revenue per UK sales call is £197.60, with 24.55% of teams generating between £30-£59 per call? Boost your contact centre sales performance with our infographic, packed with industry benchmarks and insights from a survey of 167 UK sales contact centre leaders.

What You’ll Walk Away With:

  • ▪️ Key sales performance metrics
  • ▪️ First-call close rates and average revenue per call
  • ▪️ Benchmarks to assess your team’s performance and set realistic targets
  • ▪️ Insights to optimise your sales processes and drive revenue growth

 

Fill out the form to download your infographic now and start your journey towards sales excellence in the competitive world of contact centre sales!

Want to know more?

See how MaxContact can support your sales team today.