How MaxContact makes customer engagement easier
Al the features you need for smarter customer engagement
- AI Conversation Intelligence
How MaxContact can help you get ahead in your sector
Achieve goals and targets, whatever your team’s priorities
Insights from 100 BPO Leaders on the Biggest Challenges and Boldest Opportunities Ahead in 2025
How MaxContact can help you get ahead in your sector
A community for leaders to connect and share knowledge to achieve contact centre excellence.
Insights from over 1,000 recent customer experiences revealing what truly matters in contact centre interactions.
Duty of Care Gap report: The cost of poor mental health to your business
How poor mental health of employees is costing UK contact centres almost £1 billion each year, and what you can do about it.
Our new study has revealed that those working in contact centre roles say that work-related poor mental wellbeing is making them less productive, including answering fewer calls and taking more sick days – costing the industry over £990m in lost productivity every year.
Download our new study, Duty of Care Gap, to discover:
- The state of play in the contact centre industry. For example, 95% of workers say that work-related mental wellbeing problems are making them less productive at work, with lost productivity costing the industry £990 million per year.
- What you can do to begin to improve mental health in your contact centre.
- What MaxContact is doing to help improve contact centre worker’s physical and mental wellbeing at work.
