Outbound dialler - MaxContact

Outbound Dialler

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The future of Outbound Dialling

MaxContact is the next generation in contact centres, built from the ground up by contact centre professionals. MaxContact will offer you unique features and outbound performance that will surpass expectations, with our patent pending algorithm, the system will manage itself throughout the day, optimising performance with little interaction required, allowing you to focus on your business KPI’s.

67 %

Increase in Talk Time

52 %

Increase In DMC's

43 %

Increase in Sales

True Predictive

Our predictive algorithm has been designed by industry experts, meaning it is the fastest, most compliant solution on the market today. Not just fast. Max Fast

Most diallers advertise a 300% uplift over manual dial, well, honestly, that’s not hard. We aim to achieve that performance uplift over other diallers, therefore setting the bar that little bit higher than the rest.

 

Max Compliance

We are in an age of compliance, never has the ICO and OFCOMs joint task force been so vigilant. MaxContact has unique, built in patent pending features that reduce the chances of dropped calls, while not affecting performance. Giving you peace of mind you are always in control of your business.

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Download Brochure

If you would like to find out a little bit more about what we do and the impact we have had across numerous industries, why not download our brochure.


The product is 1000 times better than our previous system, we stuck with the old system assuming they were all the same, we now wish we had of changed much sooner

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Key Benefits

Max Workflow

Build a contact strategy process for your data, allowing you to uplift lead to sales performance across campaigns

Data Priorites

Prioritise your data the way you want. Giving you the ability to focus on the data that gives a higher return on investment.

Best time to call

Automatically call at different times of the day to achieve better data penetration rates and increased ROI on data spends

Max Compliance

Never has the ICO and OFCOM been so vigilant. MaxContact has been built with compliance at the forefront, giving you piece of mind.

Self Managing

Expert features such as MaxAlerts, that once set up will notify you through the management console or even email.

Data Management

Ability to move or suppress data from list to list, using any information collected through scripts or imports

No Limitations

We don’t believe in limits, there are no limits to the number of campaigns, lists, inbound routes, skills, scripts……

Answer Machine

MaxAMD achieves the highest industry accuracy for detection, keeping your agents talking to live people while remaining compliant.

Case Study

Utilita were using an on-premises dialler solution for several years. This initially worked well for them, however over time they faced numerous challenges with their existing solution. Find out how Max Contact helped them overcome their problems.

utilita-white

Resources

View our selection of White Papers & Downloads

United Kingdom

PHONE 0330 159 6570

ADDRESS City View House, 5 Union Street,
Manchester, M12 4JD

EMAIL info@maxcontact.com

Australia

PHONE 0753294785

ADDRESS P.O. Box 627, Mooloolaba, Queensland 4557

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