Free Green Energy - MaxContact


Free Green Energy

The Challenge –

Free Green Energy had previously tried all the usual Vicidial opensource diallers including Connex, Hostcomm & Air21 and had experienced the usual issues. It was the same old story as Free Green Energy were faced with numerous challenges with their existing provider which included:

  • Very low talk time
  • High wait time between calls
  • Limited development of the dialler
  • Regular Downtime
  • Very limited reporting options
  • Inefficient Answer Machine Detection
  • Lost data and call recordings

Staff at Free Green Energy have used diallers for many years and know the difference between good and bad systems. Free Green Energy were becoming increasing frustrated with the lack of support, limited updates and development plus regular downtime from the Vicidial based dialler suppliers.

Free Green Energy explained that the main reason they were sourcing a new dialler was high wait time between calls and poor support.

The Result –

Here is the feedback from Free Green Energy after the first day using MaxContact over Hostcomm:

“By mid afternoon on the very first day of the trial we had already beaten our highest ever sales day!

This was mainly due to agent wait time between calls being dramatically reduced.

Free Green Energy
WordPress Theme built by Shufflehound.

© Copyright - Trivoni Software Ltd, Registered Address City View House, 5 Union Street, Manchester, M12 4JD Company Registration Number 09816677 VAT Number 224522144  


Request Your FREE Demo

Simply complete the details below and we will get in touch to arrange your demo