Spokn AI

AI Speech Analytics to understand the 'why' behind every call

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BPO

08 Dec 2022

How to find the best contact centre solution for your outsourced contact centre / BPO

As a business process outsourcing (BPO) leader, you know that more and more businesses are turning to outsourcing as part of their growth strategy. In fact, the global business process outsourcing market, valued at $232.32 billion in 2020, is expected to grow by 8.5% until at least 2028. BPOs provide client companies with valuable services...

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