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We keep you in control across your whole contact centre ecosystem.

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MaxContact’s quarterly update

As the first quarter of 2022 draws to a close, we wanted to take a look back at what has been a memorable few months at MaxContact. Read on to find out about our eye-catching new look, which award we’ve been shortlisted for, our social activities and much more!

Our new look

Things changed quite a bit for us this year, as you may have noticed, we completely revamped our website and brand. Our old website and brand had served us well but we’ve changed a lot since they were first introduced, from doubling our number of employees to growing our omnichannel solution and more. Read about our brand evolution.

Evolved Event

We officially marked our rebrand by coming together as a company to learn more about our brand vision, mission, purpose and values through creative workshops. After some learning, we celebrated with live music, food and drinks! Find out more about our resident event organisers, the MaxContact Social, Charities and Culture (SCC) team.

IWD

We marked International Women’s Day by sharing which women inspire us everyday. Below are just a few of the many women who motivate our team.

Supporting Ukraine

To support the people of Ukraine in the ongoing challenges its people are facing, our team donated over £1000 to the Ukranian Red Cross Society (URCS). This donation will be used to help people in urgent need of food, first aid, shelter, clothing, supporting hospitals and much more.

Our product

We continued to update our ever-evolving customer engagement platform, including adding WhatsApp to our growing list of interaction types and releasing a brand new user interface that reflects our new brand.

Social night out

We enjoyed axe throwing, retro gaming and an escape room in March on one of our team social nights.

Finalists

We were shortlisted as a finalist for the Go:Tech 22: IT & Telecoms Support Award!

Keep up to date with what’s happening at MaxContact by following us on LinkedIn.

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MaxContact Supports the UKNCCA

Industry Insights

18 Jan 2024

MaxContact demonstrates commitment to the contact centre industry by supporting the UKNCCA 2024

Manchester, UK – 18th January 2023 – MaxContact, a leading UK-based customer engagement software provider, announced its support of the UKNCCA 2024, an award programme recognising contact centre talent in the UK. Organisers, the CCMA (Call Centre Management Association), have added several new categories to the awards, including Sales Team Manager of the Year, Most...