Use Cases

Achieve goals and targets, whatever your team’s priorities

- Debt Resolution

- Customer Service

- Sales

- Customer Experience

- Support

- Employee Experience

On-demand Demo

Find out how MaxContact helps businesses like yours.

Why MaxContact?

We keep you in control across your whole contact centre ecosystem.

- Getting started

- Integrations

- Business Continuity

- Work from anywhere

- Security & Compliance

On-Demand Demo

Find out how MaxContact helps businesses like yours.

About Us

Read our story so far and how we do things differently.

Free Audit

Our free performance audit can help you unlock the full potential of your contact centre.

Talk Time Podcast

Listen to the latest insights on Contact Centres and CX.

Omnichannel Contact Centre Software

Deliver seamless customer experiences across voice, chat, email, SMS, WhatsApp and social media.

With years of experience, we know that one-size fits all contact centre platforms won’t help you solve your challenges.

Provide a better customer experience

Increase agent efficiency and ease of work

Save time and say goodbye to juggling systems

Integrate with your CRM and existing systems

Boost contact and conversion rates with AI and automation

Giving You Results to Shout About

500%

Increase in productivity utilising the MaxContact dialler

25%

Reduction in handling time to increase agent efficiency

96%

Say MaxContact is easy to use

Meet Your Customers Where They Are.

Secure as Standard

PCI Compliant, ISO 9001 & ISO/IEC27001 Accredited to Ensure Security.

Roles and Permissions

Roles and permissions create restricted access where required. All payments are PCI-DSS compliant with Agent Safe Pay.

Analyse and Improve

Visualise key data with dashboards, reports and wallboards. See those targets being hit and analyse data to improve efficiencies and scale.

Experience The MaxContact Omnichannel Platform

Request a Customised Demo

  • 30-minute no pressure discussion
  • See how our solution can work for you
  • Speak with a contact centre expert
  • See all the features suitable for your goals