Use Cases

Achieve goals and targets, whatever your team’s priorities

- Debt Resolution

- Customer Service

- Sales

- Customer Experience

- Support

- Employee Experience

On-demand Demo

Find out how MaxContact helps businesses like yours.

About

We keep you in control across your whole contact centre ecosystem.

- Getting started

- Integrations

- Business Continuity

- Work from anywhere

- Security & Compliance

- Partners

On-Demand Demo

Find out how MaxContact helps businesses like yours.

Our Platform

Find out about our platform and how it benefits our clients

Join the Community

A community for leaders to connect and share knowledge to achieve contact centre excellence.

Consumer Insights Report

Insights from over 1,000 recent customer experiences revealing what truly matters in contact centre interactions.

Ben Booth named one of the UK’s Top 50 Most Ambitious Business Leaders for 2024

Ben Booth, CEO of MaxContact has been recognised as one of The LDC Top 50 Most Ambitious Business Leaders for 2024, in partnership with The Times.

Created by trusted investment partner LDC – part of Lloyds Banking Group, The Top 50 celebrates entrepreneurs demonstrating remarkable ambition, and is now in its seventh year.

This year the programme received more than 700 nominations showcasing the exceptional individuals building successful and growing businesses right across the UK.

The business leaders featured in The LDC Top 50 for 2024 are making a real impact by creating jobs, promoting social equality, championing sustainability, expanding internationally and integrating purpose into their business practices. They operate from 39 towns and cities across the UK and span every sector of the economy, collectively they employ 5,146 people and generate revenues of more than £1.1bn.

MaxContact is the best cloud contact centre platform for delivering conversation outcomes and customer insights to generate more revenue – compliantly. After ten years working for a contact centre solution reseller, CEO Ben Booth was frustrated with providers that overpromised and underdelivered on features, support and resilience. Determined to enhance the agent and customer experience, MaxContact was formed. Over 7 years later, the business has become one of the fastest growing contact centre technology specialists in the UK.

Ben Booth, CEO of MaxContact said: “Being recognised as one of the UK’s Top 50 Most Ambitious Business Leaders is a testament to the incredible work the team at MaxContact has accomplished. We started this journey with a vision to transform the contact centre industry, focusing on delivering exceptional customer experiences and driving revenue growth for contact centres, globally. This accolade reinforces our commitment to innovation and excellence in the field. As we continue to grow and evolve, we remain dedicated to our mission of enhancing both agent and customer experiences in the contact centre space.”

John Garner, Managing Partner at LDC, added: “It’s been seven years since we launched The LDC Top 50 and in that time we’ve had the privilege of meeting some truly remarkable people. Our business leaders for 2024 show relentless drive and determination in their growth ambitions, and I’d like to congratulate them on everything they’ve achieved so far. This is certainly not the end of their success and we can’t wait to see what the future holds.”

Read more about The LDC Top 50 Most Ambitious Business Leaders for 2024 here: https://bit.ly/3Y3rfxY

Explore more blogs

News

22 Apr 2025

MaxContact Wins at the 2025 Megabuyte Emerging Stars Awards

We’re proud to announce that MaxContact has been named the Best Performing Company in Customer Relationship Management at the 2025 Megabuyte Emerging Stars Awards! A Significant Achievement This recognition places us among an elite group of 50 Emerging Stars, selected from an initial pool of over 6,000 companies. With only 825 meeting the strict eligibility...

News

19 Feb 2025

MaxContact to Showcase Industry-Leading Contact Centre Platform at Channel Live 2025

We’re excited to announce that we’ll be exhibiting at Channel Live 2025, taking place on 19th – 20th March at the NEC Birmingham. During Channel Live 2025, we’ll be showcasing our feature-rich contact centre software, including our intelligent auto-dialling capabilities, omnichannel communication solutions, and AI-powered speech analytics. Visitors to our stand will have the opportunity...