All your communication channels in one place
Reach more people and Improve efficiency of outbound communication teams
Serve customers faster and more efficiently
Make better decisions and optimise your workforce
Ready to evolve your communications?
A platform tailored to you, to help you win and retain business
Make omnichannel easy for your teams
Secure communications and payment solutions
Drive efficiency with automation and omnichannel
Deliver outstanding customer service with ease
Reach the right people at the right time
All customer queries in one platform
Reach more people and make selling straightforward
Re-energise your CX strategy
The tools to deliver the best experience
Increase staff happiness and productivity
With a team of experts behind you, everything is easy
Flexible UCaaS solutions for your entire business
Bring your software stack together
Full functionality, security and visibility built in
Keep the show on the road
Security you can trust
On-demand demo
We've summarised MaxContact's powerful features and functionality into 3-minutes viewing
The latest contact centre technology news and insights
Check for upcoming events or watch sessions on demand
Read the latest resources and industry insights
What clients say about working with MaxContact
How MaxContact can help your business
Us, our team and how we do things differently
Featured
Request a Call
Would you like a quick call to discover if MaxContact can benefit your business or do you have a question for our contact centre experts?
Simply fill in your details below and our team will be in touch for a quick call.
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
Helping your teams make more informed, prepared calls.
Benefits of a Preview Dialler
Improved staff efficiency
Teams are able to make informed decisions before making calls, saving time and increasing success rates. Calls can be scheduled to allow you and your team to review previous conversations and plan the call before being placed.
Quality over quantity
With a more paced approach, preview dialling is perfect for calls focused around quality over quantity. This dialling method is ideal for sensitive calls or campaigns in need of a little more consideration.
No dropped calls
When an agent indicates availability, information about the next call is sent to the agent for preview. After a set amount of time -say, one minute – the number is automatically dialled. This eliminates the potential of dropping calls through the dialling process.
Improved customer engagement
As your teams are equipped with comprehensive information about a contact before each call, they are able to create more informed and personalised connections, increasing customer engagement.
Book your free demo today!
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
Download our outbound customer engagement brochure to find out more about what we do and how we can help your business.
To find out more about MaxContact’s outbound customer engagement platform. Fill in your details below and we’ll email you a copy right away.
Predictive dialling
Progressive dialling
Request a free-of-charge demo of our preview dialler and outbound engagement software by clicking the button below.
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
Everything you need to know to improve customer engagement in your business
Get free insight, research, expert interviews shared in your inbox every month.