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Helping your teams make more informed, prepared calls.
Benefits of a Preview Dialler
Improved staff efficiency
Teams are able to make informed decisions before making calls, saving time and increasing success rates. Calls can be scheduled to allow you and your team to review previous conversations and plan the call before being placed.
Quality over quantity
With a more paced approach, preview dialling is perfect for calls focused around quality over quantity. This dialling method is ideal for sensitive calls or campaigns in need of a little more consideration.
No dropped calls
When an agent indicates availability, information about the next call is sent to the agent for preview. After a set amount of time -say, one minute – the number is automatically dialled. This eliminates the potential of dropping calls through the dialling process.
Improved customer engagement
As your teams are equipped with comprehensive information about a contact before each call, they are able to create more informed and personalised connections, increasing customer engagement.
Book your free demo today!
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.
Download our outbound customer engagement brochure to find out more about what we do and how we can help your business.
To find out more about MaxContact’s outbound customer engagement platform. Fill in your details below and we’ll email you a copy right away.
Predictive dialling
Progressive dialling
Request a free-of-charge demo of our preview dialler and outbound engagement software by clicking the button below.
Book a demo
For a bespoke demo of MaxContact’s platform and how it can help you reach the right customer, at the right time.
Simply, fill in your details below and our team will be in touch.