Omnichannel

All your communication channels in one place

Outbound

Reach more people and Improve efficiency of outbound communication teams

Inbound

Serve customers faster and more efficiently

Analytics and Optimisation

Make better decisions and optimise your workforce

Features

Ready to evolve your communications?

Book demo

Industries

BPO Industries

A platform tailored to you, to help you win and retain business

Communications

Make omnichannel easy for your teams

Financial Services

Secure communications and payment solutions

Utilities

Drive efficiency with automation and omnichannel

Retail

Deliver outstanding customer service with ease

Use Cases

Debt Resolution

Reach the right people at the right time

Customer Service

All customer queries in one platform

Sales

Reach more people and make selling straightforward

Customer Experience

Re-energise your CX strategy

Support

The tools to deliver the best experience

Employee Experience

Increase staff happiness and productivity

Getting started

With a team of experts behind you, everything is easy

UCaaS

Flexible UCaaS solutions for your entire business

Integrations

Bring your software stack together

Work from anywhere

Full functionality, security and visibility built in

Business Continuity

Keep the show on the road

Security & Compliance

Security you can trust

On-demand demo

On demand video

We've summarised MaxContact's powerful features and functionality into 3-minutes viewing

Blog & Insights

The latest contact centre technology news and insights

Webinars & Events

Check for upcoming events or watch sessions on demand

Brochures & Research

Read the latest resources and industry insights

Customer Stories

What clients say about working with MaxContact

On-demand Demo

How MaxContact can help your business

About Us

Us, our team and how we do things differently

Featured

MaxContact awarded IT Vendor of the Year award

We’re delighted to announce that we have been awarded the IT Vendor of the Year Award by the BCS, The Chartered Institute for IT and Computing.

The awards ceremony took place in Central London in November 2022, with the industry out in force to support the awards and celebrate success after another challenging year. The UK IT Industry Awards represent the best and brightest of the IT sector – of all sizes.

Richard Coward, Sales Director at MaxContact said the win “really recognises all the hard work our company’s put in for the last 12 months, how much we’ve grown and the dedication of the team.”

“It’s nice to be celebrated against talented, large organisations. We’re a small organisation compared to others in this category, and it’s really important for smaller organisations to be recognised.”

A special thank you to all of our hard-working employees for your contributions – awards like this highlight the synergy, care and perseverance across internal teams. This award is truly a cumulation of lots of individual efforts – so thank you!

Find out more about MaxContact, here.

Explore more blogs

News

21 Apr 2023

MaxContact named as one of the Top 50 Companies at the Northern Tech Awards 2023

21st April 2023 – MaxContact, a leading provider of cloud-based contact centre solutions, has been announced as one of the top 50 companies at the Northern Tech Awards 2023 event held on the 20th of April in the iconic Assembly Rooms in the heart of Edinburgh. The annual event gathered 250 business leaders to celebrate...