Spokn AI

AI Speech Analytics to understand the 'why' behind every call

Use Cases

Achieve goals and targets, whatever your team’s priorities

- Debt Resolution

- Customer Service

- Sales

- Customer Experience

- Support

- Employee Experience

On-demand Demo

Find out how MaxContact helps businesses like yours.

About

We keep you in control across your whole contact centre ecosystem.

- Getting started

- Integrations

- Business Continuity

- Work from anywhere

- Security & Compliance

On-Demand Demo

Find out how MaxContact helps businesses like yours.

About Us

Read our story so far and how we do things differently.

Join the Community

A community for leaders to connect and share knowledge to achieve contact centre excellence.

Benchmark Report

Benchmark your contact centre performance against key KPIs, based on data from 500 contact centre leaders.

MaxContact shortlisted for the 2022 SaaS Awards

International Software Awards Program Announces Initial Shortlist 

MaxContact has been shortlisted in the 2022 SaaS Awards program in the category Highest Customer Satisfaction with a SaaS Product.

Now in its seventh year of celebrating software innovation, the Software Awards program accepts entries worldwide, including the US, Canada, Australasia, EMEA and UK.  

Categories for 2022 include Best Enterprise-Level SaaS and Best Data-Driven SaaS, alongside new categories including ‘Most Agile or Responsive SaaS Solution of the Year’.  

Head of operations for the SaaS Awards, James Williams, said: “Innovative technologies have always driven the industry forward, and having disrupted the software business, SaaS continues to mature as a key driver for sustained improvement across manifold verticals. SaaS technologies are now part of successful business DNA. Continuing to evolve, this year we’ve seen a raft of truly remarkable software solutions, making it extremely difficult for our team to eliminate candidates at the shortlist stage. 

The shortlisted candidates announced today, however, have proven to be truly innovative thinkers in the SaaS industry, whether they’re freshly-funded disruptors or established names. Our judges were very impressed with the volume of original solutions for modern business in all industry areas. Stay tuned for our August announcement of category finalists, representing those few solutions who can demonstrate that extra edge in impressing our international panel of judges, who are now left with a next-to impossible task.”  

Ben Booth, MaxContact CEO, said: “To be awarded this recognition in the SaaS Awards, the SaaS industry’s prestigious recognition platform, is an honour. It demonstrates a true commitment to excellence and innovation from our team.”  

To view the full shortlist, visit the Cloud Awards website.

About the SaaS Awards  

The SaaS Awards is a sister program to the Cloud Awards, which was founded in 2011. The SaaS Awards focuses on recognizing excellence and innovation in software solutions. Categories range from Best Enterprise-Level SaaS to Best UX or UI Design in a SaaS Product.  

About MaxContact

MaxContact is a customer engagement software platform that drives impact, conversions, and smarter customer experiences for contact centres across the UK. Find out more about us, here.

Explore more blogs

MaxContact Supports Growth and AI Journey with Adam Prickett as New Chief Financial Officer

News

22 May 2024

MaxContact Supports Growth and AI Journey with Adam Prickett as New Chief Financial Officer

Manchester, UK, 22nd May 2024 – MaxContact, a leading UK-based cloud contact centre platform provider, is excited to announce that Adam Prickett has joined the company as its Chief Financial Officer (CFO). With extensive experience working with SaaS businesses, Adam will play a crucial role in supporting MaxContact’s expansion plans.  With a proven track record...