Omnichannel

All your communication channels in one place

Outbound

Reach more people and Improve efficiency of outbound communication teams

Inbound

Serve customers faster and more efficiently

Analytics and Optimisation

Make better decisions and optimise your workforce

Features

Ready to evolve your communications?

Book demo

Industries

BPO Industries

A platform tailored to you, to help you win and retain business

Communications

Make omnichannel easy for your teams

Financial Services

Secure communications and payment solutions

Utilities

Drive efficiency with automation and omnichannel

Retail

Deliver outstanding customer service with ease

Use Cases

Debt Resolution

Reach the right people at the right time

Customer Service

All customer queries in one platform

Sales

Reach more people and make selling straightforward

Customer Experience

Re-energise your CX strategy

Support

The tools to deliver the best experience

Employee Experience

Increase staff happiness and productivity

Getting started

With a team of experts behind you, everything is easy

UCaaS

Flexible UCaaS solutions for your entire business

Integrations

Bring your software stack together

Work from anywhere

Full functionality, security and visibility built in

Business Continuity

Keep the show on the road

Security & Compliance

Security you can trust

On-demand demo

On demand video

We've summarised MaxContact's powerful features and functionality into 3-minutes viewing

Blog & Insights

We’re making smart conversations happen

Webinars & Events

Check for upcoming events or watch sessions on demand

Brochures & Research

Read the latest resources and industry insights

Customer Stories

What clients say about working with MaxContact

On-demand Demo

How MaxContact can help your business

About Us

Us, our team and how we do things differently

Featured

MaxContact shortlisted for the 2022 SaaS Awards

International Software Awards Program Announces Initial Shortlist 

MaxContact has been shortlisted in the 2022 SaaS Awards program in the category Highest Customer Satisfaction with a SaaS Product.

Now in its seventh year of celebrating software innovation, the Software Awards program accepts entries worldwide, including the US, Canada, Australasia, EMEA and UK.  

Categories for 2022 include Best Enterprise-Level SaaS and Best Data-Driven SaaS, alongside new categories including ‘Most Agile or Responsive SaaS Solution of the Year’.  

Head of operations for the SaaS Awards, James Williams, said: “Innovative technologies have always driven the industry forward, and having disrupted the software business, SaaS continues to mature as a key driver for sustained improvement across manifold verticals. SaaS technologies are now part of successful business DNA. Continuing to evolve, this year we’ve seen a raft of truly remarkable software solutions, making it extremely difficult for our team to eliminate candidates at the shortlist stage. 

The shortlisted candidates announced today, however, have proven to be truly innovative thinkers in the SaaS industry, whether they’re freshly-funded disruptors or established names. Our judges were very impressed with the volume of original solutions for modern business in all industry areas. Stay tuned for our August announcement of category finalists, representing those few solutions who can demonstrate that extra edge in impressing our international panel of judges, who are now left with a next-to impossible task.”  

Ben Booth, MaxContact CEO, said: “To be awarded this recognition in the SaaS Awards, the SaaS industry’s prestigious recognition platform, is an honour. It demonstrates a true commitment to excellence and innovation from our team.”  

To view the full shortlist, visit the Cloud Awards website.

About the SaaS Awards  

The SaaS Awards is a sister program to the Cloud Awards, which was founded in 2011. The SaaS Awards focuses on recognizing excellence and innovation in software solutions. Categories range from Best Enterprise-Level SaaS to Best UX or UI Design in a SaaS Product.  

About MaxContact

MaxContact is a customer engagement software platform that drives impact, conversions, and smarter customer experiences for contact centres across the UK. Find out more about us, here.

Explore more blogs

News

08 Dec 2022

MaxContact awarded IT Vendor of the Year award

We’re delighted to announce that we have been awarded the IT Vendor of the Year Award by the BCS, The Chartered Institute for IT and Computing. The awards ceremony took place in Central London in November 2022, with the industry out in force to support the awards and celebrate success after another challenging year. The UK IT...

News

20 Oct 2022

MaxContact’s quarterly update – Q3

In this blog we take a look back at what we got up to at MaxContact between July and September 2022. Read on to find out about our charity 5-a-side football tournament, which awards we’ve been shortlisted for, our social activities and more in 2022’s third quarter. What’s new at MaxContact? Awards 🏆 LDC Top...