Max Contact, Author at MaxContact

Author: Max Contact

How to reduce staff churn

They’re calling it the “Great Resignation”, a new wave that, since the pandemic, has seen more employees considering switching jobs or even changing careers altogether. For many, Covid-19 proved a watershed moment. Lockdown gave them time to re-evaluate their lives and – in some cases…

A guide to outbound dialling

Forget the days gone by when basic dialling software was abused by scrupulous PPI companies. Outbound dialling software powers some of the most advanced and intelligent communication processes for organisations of all sizes. Download our short outbound dialler guide to discover: What are outbound diallers?…

How to serve vulnerable customers

In a recent survey, the Financial Conduct Authority (FCA) warned that 28 million adults in the UK were now deemed “vulnerable”. If you take payments for client businesses, or collect debts, this is a hugely important finding. The FCA recently widened its definition of a…

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